Legal

The terms you shop under at Honeystone, and how your personal data is handled.

Who we are

Honeystone Clothing Ltd, 12 Montpellier Walk, Cheltenham GL50 1SD. Email studio@honeystone.example. This is a demonstration store on the ClaudeCMS commerce platform: the catalogue, bag and checkout are live; the label is fiction.

Terms of sale

These terms apply to every order placed through this store. By placing an order you confirm that the details you give are accurate. A contract is formed when we email to confirm dispatch, not when you place the order; until then we may decline an order, for example where an item has sold out or a price was shown in error, and any payment taken is refunded in full.

Prices and payment

Prices are in pounds sterling and include any tax that applies, unless the checkout shows otherwise. Delivery is added at checkout before you pay. Payment is taken by our payment provider; we never see or store full card details.

Your rights

Nothing in these terms affects your statutory rights under the Consumer Rights Act 2015. You can also cancel an online order for any reason within 14 days of delivery under the Consumer Contracts Regulations; tell us, send the goods back within a further 14 days, and we refund the price and the standard delivery charge.

Privacy

We collect what we need to fulfil your order: your name, delivery and billing address, email and phone number. It is shared only with the services that deliver the order, which are our payment provider, our carriers and the platform the store runs on, and it is kept for as long as accounting law requires. We do not sell personal data, and we only email you about anything other than your order if you ask us to. If you put something in your bag, we keep a copy of it for 30 days after your last visit, so it is still there when you come back or sign in on another device. If you are signed in, or have entered your email at checkout, we can see what is in your bag with your email, so we can help if an order is left unfinished.

Cookies

The store uses essential cookies to keep your bag and session working. One of them holds a random number that links your bag to the copy we keep, and is used for nothing else. Optional analytics or advertising cookies are only set with your consent, and you can change that choice at any time.

Contact

Questions about an order, these terms or your data go to studio@honeystone.example or through the contact page. We reply within two working days.

Last updated 3 November 2026.